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Quercus IT has been serving the Edmonton area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What are Some of a Leader’s Most Valuable Skills, in the Context of a Small Business?

What are Some of a Leader’s Most Valuable Skills, in the Context of a Small Business?

It’s no surprise that larger businesses, with more access to more resources and far more capital have more people in leadership positions that are better positioned to get through tough periods than smaller businesses do. That’s why it is so important to have strong leadership. Let’s look at a couple of questions that you should ask yourself to help you get through stressful periods.

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Four Things to Remember When Implementing New Technology

Four Things to Remember When Implementing New Technology

Your aim should always be to build more efficiency into your business. It boosts the productivity of your staff and makes your business a better place to work. Technology is central to this strategy, but it can be tough to get the right productivity in place. This month, we will give you a few considerations that you should pay attention to when adding technology to your roster.  

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Three Technologies That Affect Consumer Confidence in Your Business

Three Technologies That Affect Consumer Confidence in Your Business

Technology has enabled businesses to do more with less and a lot of small businesses simply feel that they don’t have the technology prowess to properly resolve the myriad of challenges they have. There are plenty of enterprise-level technologies that SMBs can use that can make their business stronger and more efficient. 

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More Workers are Meeting Virtually Than Ever

More Workers are Meeting Virtually Than Ever

In a day where nearly eight out of every ten employees prefer to take their meetings virtually, it can be a drag for them when they are pulled into face-to-face meetings, despite probably routinely doing them not so long ago. In this month’s newsletter, we will discuss the scenario that has people freaked out about being in physical meetings and if they are actually productive as compared to their virtual counterparts.

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Phishing Can Be a Nightmare…Here’s How to Wake Your Business Up

Phishing Can Be a Nightmare…Here’s How to Wake Your Business Up

Phishing is amongst the most dangerous modern attack vectors, with absolutely no sign of this changing. These attacks are always getting better, more polished, and harder to spot, making them a real nightmare for your business’ cybersecurity. Let’s talk about how the nightmare plays out, and how you can help keep your team alert to such events.

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Communications Technologies Used By SMBs

Communications Technologies Used By SMBs

Good communications can make a huge difference to the way that a business operates, but with so many options available, it’s often hard to know what to invest capital into and when to move forward with new technologies. Let’s discuss how to know when a communications tool is right for your business and how to know when it is time to upgrade. 

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Cloud Tools Can Present More Value for Cost-Conscious Businesses

Cloud Tools Can Present More Value for Cost-Conscious Businesses

Running a business is often a circus. Many times it requires several juggling acts and a dog and pony show to just get things done. This couldn’t be more true nowadays as business owners are considering how to operate with rising inflation and labor shortages threatening to stymie their organizational progress. Today, we’re going to look at some ways you can stretch your capital.

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Mobile is the Way Business is Going

Mobile is the Way Business is Going

Think how much has changed in the past 20 years. The Internet went from dial-up to broadband. Cellular networks have brought computing to more people through the use of computers that fit in your pocket. These mobile devices have changed the way that we communicate, changed the way business works, and changed the way we go about our daily lives. Let’s talk about how mobile is the predominant type of computing being used in society today.

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Ensuring Your Organization Meets Compliance Standards

Ensuring Your Organization Meets Compliance Standards

Protecting your clients’ and employees’ personal and financial data has to be a consideration for every single business. Not only do you have a responsibility to protect this data, you also may have to do so to remain in compliance with regulations mandated by governments, industry organizations, and even your own business. With data privacy becoming a growing concern, we thought it would be useful to discuss the basics of compliance a bit in this month’s newsletter. 

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Are You a Cybercrime Target?

Are You a Cybercrime Target?

We focus a lot of our attention on securing our clients’ computing infrastructures from the large amount of threats that are out there. We look to legitimately protect the entire network and infrastructure with our tools and expertise. The hackers, on the other hand, understand that they are more apt to be successful if they target certain users of your organization. Let’s look at a potential profile of someone that a savvy hacker would like to target.

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Don’t Fall Behind on Your Cybersecurity

Don’t Fall Behind on Your Cybersecurity

Any business that uses information technology needs to be considerate of its security. It’s also important for these businesses to remember that this security is always being innovated upon to better protect their organizations and their users.

Let’s consider why this constant innovation needs to be something that your organization emulates where its cybersecurity policies and processes are concerned.

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3 Productivity-Sapping Behaviors to Look Out For

3 Productivity-Sapping Behaviors to Look Out For

Technology helps us do more than we’ve ever done before. Unfortunately, the more that we do, the more that is expected of us. That means the search for more productivity is endless, and therefore considerations on how to be most efficient in the way that you go about doing this is extremely important. Unfortunately, there is a limit on how productive people can be and there are definitely some situations that exacerbate this limit. This month, we thought we’d take a look at some of them:

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Yes, Your Antivirus Needs to Be Updated… Here’s Why

Yes, Your Antivirus Needs to Be Updated… Here’s Why

Antivirus solutions are often thought of as something you implement, then forget about as time goes on. The issue with this is that, while you might forget that the antivirus is protecting you, hackers are not, and they are always on the lookout for ways to get around your systems, whether that is straight through your protections or a more roundabout approach.

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You Deserve a Better Router Than the One Your ISP Gives You

You Deserve a Better Router Than the One Your ISP Gives You

Having access to the Internet is the same as access to electricity and running water for your business. Your ISP is likely to give you an all-in-one modem/router when you get the service. While this is convenient, it may not work for the burgeoning business. Let’s take a look at why it might be a good idea to replace the networking hub your ISP sends you. 

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Your Network Needs to Be Secure…These Tools Can Help

Your Network Needs to Be Secure…These Tools Can Help

From the outside looking in, network security can be intimidating to consider. There are so many moving parts that go into protecting a business, it’s understandable that you might not know where to start. Fortunately, we do, and we’re happy to provide this list of critical network security tools that should be seen as the foundation for your company’s protection.

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Can We Learn Something from Elon Musk and the Whole Twitter Thing?

Can We Learn Something from Elon Musk and the Whole Twitter Thing?

Running a business isn’t a cakewalk, no matter what it is. Sometimes, as a mental exercise, I like to try to think about some of the simplest business models in my head, and then explore just how many complications I can come up with that prove this theory.

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Did You Know IT Can Help You Manage Inventory?

Did You Know IT Can Help You Manage Inventory?

Most businesses deal with some type of inventory control. Even if they work in professional services there are tools and resources that have to be inventoried and managed. Unfortunately, for many businesses, they haven’t yet changed the way they manage inventory, leading to a lot of time being allocated to the endeavor. This can actually get expensive. Let’s dive into what makes technology a major benefit for modern inventory management. 

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A Forward-Thinking Business Needs IT Support to Match

A Forward-Thinking Business Needs IT Support to Match

When you start looking at how organizations conduct business, you quickly notice the role IT plays. To this end, it is essential that all of the technology used by your organization is consistently maintained. To ensure the reliability of this technology choosing a partner that can make that happen is important. This month, we will go through the things that make managed services such a valuable service. 

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Tips on How to Boost Productivity

Tips on How to Boost Productivity

Productivity improves as time management improves. It seems like a simple notion, but if you aren’t deliberate about managing your time, there isn’t much positive movement that is going to be had in the productivity meter. This month, we thought we would help you by giving you a few strategies that will work to improve your employees’ productivity. 

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Security Pain Points Every Organization Needs to Confront

Security Pain Points Every Organization Needs to Confront

Over a quarter of all data breaches happen to small businesses. The cost of a data breach, well, it sure isn’t worth it. To keep your business’ data and infrastructure free of threats and relatively secure, small businesses will need a combination of useful technology tools and well-designed strategies. Let’s take a look at several steps your small business can take to secure itself from digital theft.

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We are absolutely thrilled and proud to announce that Brandi Bartlett has been recognized as one of the 2025 Business in Edmonton LEADERS! This prestigious honor is a true testament to her years of dedication, insightful approach, and impactful leade...
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