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Quercus IT has been serving the Edmonton area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Most Common and Frustrating Errors to Make with Your Technology

The Most Common and Frustrating Errors to Make with Your Technology

With the right technology at your side, you can ensure that your operations, productivity, and customer satisfaction are maximized. However, even with all these benefits, small businesses make mistakes, particularly in regard to the implementation process. How can your business overcome the hurdles that stem from improper technology implementation strategies? Let’s take a closer look.

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Here Are Some Quick Tips on Disaster Recovery

Here Are Some Quick Tips on Disaster Recovery

Technology is center-stage in today’s business world, and when all it takes is a disaster to end operations for many businesses, it suddenly becomes incredibly important to have contingency plans in place… you know, just in case. Let’s go over how you should build an effective disaster recovery plan, as well as how to assess your company’s needs.

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Centralized Data Storage is the Better Option. What’s Your Excuse?

Centralized Data Storage is the Better Option. What’s Your Excuse?

Are you sure that your business can control all of its data? Are you absolutely certain that it can be accessed when needed? Can you guarantee that it’s as secure as humanly possible, wherever it happens to be? You should be able to answer these questions with an unequivocal and resounding “yes,” yet central data management is far from a simple task.

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Be Proactive with Your Technology to Prevent Problems Altogether

Be Proactive with Your Technology to Prevent Problems Altogether

If your business could go about its daily tasks without having to worry about technology, you would find yourself suddenly much more productive and efficient. Think of all the time and money you could save by not reacting to technology problems. With the right tools and approaches, your company can make great strides toward a more proactive technology management model.

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You’ve Been the Victim of a Cyberattack: What Do You Do Now?

You’ve Been the Victim of a Cyberattack: What Do You Do Now?

If you find yourself in a position where your business has been hacked, it can be devastating for productivity and efficiency, not to mention the security of your company’s assets—personnel or otherwise. It’s quite easy for even seasoned professionals to expose themselves to these attacks, so how should you respond if you’re the one who has been hacked? That’s what we’re going to discuss today.

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What You Should Do if You Think You’ve Lost Your Phone

What You Should Do if You Think You’ve Lost Your Phone

Even the most dedicated smartphone user will lose it from time to time, which is particularly inconvenient if you are away from the safety of your home or office. To help address this issue, we’ve put together some ideas for what you should do if you ever do lose your device.

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Solving Your Business Problems Isn’t Always Simple

Solving Your Business Problems Isn’t Always Simple

Remote work doesn’t come without its fair share of issues, but with a little creativity and ingenuity, you can help your remote employees overcome them. Let’s examine structured problem solving, a particularly helpful approach to issue resolution that can help your team be more productive throughout the workday.

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It’s Not Worth Having a Backup Solution if it Doesn’t Follow These Fundamental Rules

It’s Not Worth Having a Backup Solution if it Doesn’t Follow These Fundamental Rules

We focus pretty heavily on data backup as an important solution that all businesses should use, and for good reason. It can be all the difference between losing your business’ future or preserving it. We know you don’t like to hear it, but investing in a proper data backup solution is well worth the cost, even if you never have to use it.

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What to look for in a Managed Service Provider (MSP)

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As the world becomes increasingly digital, businesses of all sizes are relying more and more on technology to help them run smoothly. However, keeping up with the ever-changing landscape of IT can be a challenge, particularly for small businesses with limited resources. This is where an I.T...

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3 Vital Steps for Building An Effective IT Budget

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A well-planned IT budget is key for any business that wants to operate successfully as it helps set expectations and ensures funds are allocated quickly for time-sensitive projects. Technology spending requires thoughtful consideration, and many organizations struggle to land on the right number.

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How to Avoid Becoming the Next Data Security Cautionary Tale

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Data security isn’t a matter to be taken lightly, as too many businesses have found out the hard way. Unfortunately, there are far too many simple ways to correct common security issues - enough that it’s foolish not to do so. We’ll review a few ways to fix security issues, after discussing one of, if not the, most egregious security failings in modern history.

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4 Ways a Managed Service Provider Can Help Your Business

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How much does your business rely on technology to keep your organization running forward? As business technology becomes more complex, it’s becoming increasingly popular for organizations to have their own internal IT departments to manage and maintain it. Yet, small businesses don’t often have the necessary funds for such a feat. How can your company afford quality IT service? You can start by pursuing managed IT solutions from a managed service provider.

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We are absolutely thrilled and proud to announce that Brandi Bartlett has been recognized as one of the 2025 Business in Edmonton LEADERS! This prestigious honor is a true testament to her years of dedication, insightful approach, and impactful leade...
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